![]() ![]() When a person on a multi-user machine uninstalls Box Sync, Drive cleans up only that person’s Sync data. Uninstalling Sync on a multi-user machine Please open a support ticket if this happens. If it does not succeed, it re-displays the error message. If it succeeds, it progresses right into cleanup. Box Drive attempts to resume the uninstallation the next time Drive launches after the machine restarts. If the uninstallation still fails, try restarting the machine. If you see this error message, ensure the person has closed all files and folders. Usually this is because a Box Sync file or folder is still open when the cleanup initiates. On rare occasions Box Drive is unable to prepare the Box Sync folder for cleanup. See the Related Links section below to access an article that discusses how to override the default uninstall process. Leave it up to each individual whether to uninstall.Force the uninstallation and subsequent data cleanup.In other words, it only deletes local copies of content that it has identified already exist in your Box cloud.Īs an admin, you have several options if you wish to change the default uninstallation process (in which individuals are prompted to start the uninstallation process that automatically includes a content cleanup post-uninstallation). IMPORTANT The Sync uninstaller cleans up only content that Drive verifies has been saved to Box. ![]() It also ensures you don’t accidentally preserve any content such as sensitive customer or company data that poses a business risk if you leave it behind, This process can restore a significant amount of space to your hard drive. You can then review these items and either upload them manually to Box Drive or delete them. All items not uploaded to Box are left in the original folder, and that folder is renamed to Archived - Box Sync. ![]() After the uninstallation, Box Drive automatically cleans up all “up-to-date” Sync content from your machine (that is, content that has synced to Box). The uninstallation is a one-click, guided experience, which generally only takes minutes. When you launch Box Drive and log in, Drive prompts you to uninstall Box Sync. Anyone new to Box Drive and who needs Box Sync uninstalled just needs to install Box Drive and log in. Anyone already using Box Drive who wants to uninstall Box Sync must update to the latest version. The Box Drive installer automatically uninstalls Box Sync and then cleans up the remaining Sync content, which reduces the content footprint on your device. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |